Soluna D'Annam - The Art of Hoi An Relaxation - formerly Hoi An Babylon Riverside Hotel

Very central location in old town, staff is super welcoming and helpful. Seemed like all receptionists spoke English. Hotel is well lit (we found many establishments in Vietnam do not turn their lights on so lobbies and halls could appear dark in some places). Breakfast buffet had large assortment and was very good. Lobby and rooms are exquisite, wish we could have stayed longer.

We loved it here. Everyone is really lovely, the facilities are great, fresh and clean and the inclusions (like push bikes) really added to the overall experience. They arranged a birthday cake for my husband's birthday and went above and beyond to make sure we enjoyed our stay. Other travelers here were also really nice (which makes a huge impact). If you are a family traveling with three children, you'll even have a bed each for them using the family room (although one will have to stay in your room).

Amazing hotel! They really are shooting for 5 stars, with great facilities, incredible service and all the trimmings. Rooms were big and beds comfy. We were a family and had an excellent adjoining room. Staff were so friendly and helpful including helping us book tours etc. Huge selection of western and Vietnamese Breakfast - delicious. We used the free bikes (including some for the kids) and also did the cooking class which was fun. Both pools were excellent - quite nice to have the option (we used the roof top at night, and lower one during the day as it had great shade). There was even a gym and kids club and free shuttle to An Bang beach. And it was exceptional value for money - suspect that won’t last long as others hear about this place (it is pretty new).

Amazing service the receptionist went out of their way for us, so welcoming and beautiful rooms with a beautiful pool and best place i’ve staying in so far travelling

I have never felt so cared for at a hotel. From the moment we walked in, all of our needs were met friendly smiles and we lelt so welcome. As vegetarians, it can be harder to find options - the breakfast team made sure we had everything we need and reception (who speak great English) had plenty of great Vegan restaurant recommendations for the local area. It has been my favourite hotel stay in Asia and we would deninitely return. Thank you to the entire Babylon team who made our stay so comfortable and enjoyable..