Hoi An Babylon Riverside Hotel & Spa

We loved it here. Everyone is really lovely, the facilities are great, fresh and clean and the inclusions (like push bikes) really added to the overall experience. They arranged a birthday cake for my husband's birthday and went above and beyond to make sure we enjoyed our stay. Other travelers here were also really nice (which makes a huge impact). If you are a family traveling with three children, you'll even have a bed each for them using the family room (although one will have to stay in your room).

Amazing hotel! They really are shooting for 5 stars, with great facilities, incredible service and all the trimmings. Rooms were big and beds comfy. We were a family and had an excellent adjoining room. Staff were so friendly and helpful including helping us book tours etc. Huge selection of western and Vietnamese Breakfast - delicious. We used the free bikes (including some for the kids) and also did the cooking class which was fun. Both pools were excellent - quite nice to have the option (we used the roof top at night, and lower one during the day as it had great shade). There was even a gym and kids club and free shuttle to An Bang beach. And it was exceptional value for money - suspect that won’t last long as others hear about this place (it is pretty new).

From the moment we walked in we were greeted and all the staff were very friendly. Our room was beyond comfortable and enjoyed and the staff cleaned it up every day which was super nice, We ordered the room service a couple of nights and it always came very fast and was delicious the rooftop pool was very refreshing and I also got a massage at their spa which was my favorite, one of the best massages I’ve had. We throughly enjoyed the free bike rentals from the hotel which made seeing the city super easy. Being greeted every time we left and came back really made us feel at home. the staff really loves their job and it showed. The lady at reception even gave us a parting gift so we always remember our stay there. I would recommend this place a thousand times over Thank you!!

The hotel was immaculate. Clearly, they hold themselves to very high standards which was wonderful to see. The staff was very helpful and accommodating and came up with suggestions in case something wasn't possible. Initially my room was facing a construction zone which made use of my balcony not possible, a quick chat later and it was resolved by moving me to a different room. The included facilities such as a free bike were a breath of fresh air too and it was all hassle free. It truly felt like a 4-star experience and would definitely come back here again. The rooms were tastefully decorated and spacious too.

I was very happy with my stay at Babylon Riverside. When I arrived I got a welcome drink and lots of information about the city. The reception staff was always friendly and welcoming. I did a free cooking class, which was very good and the result was yummy. Also the restaurant was clean and the staff nice. I had breakfast every day and on one evening I ordered dinner, which was really delicious. My room was clean and spacious. Also my laundry was done very fast. I'd love to come again :)